After Sales Service
We provide comprehensive assistance including remote technical support via phone or email, troubleshooting, and software assistance. On-site repair services are available when necessary to ensure minimal downtime for your medical equipment.
Why Choose Us
- Expertise: Highly skilled professionals with extensive field knowledge.
- Cutting-Edge Technology: Leveraging the latest innovations for advanced medical solutions.
- Comprehensive Solutions: A wide range of products from diagnostic tools to consumables.
- Quality and Compliance: Products meet strict regulatory standards for safety and efficacy.
- Customer-Centric: Personalized solutions tailored to healthcare needs.
Frequently Asked Questions
What are the primary vital signs monitored by the HD 10?
The HD 10 is a multi-parameter monitor that tracks ECG, SpO2 (blood oxygen), and NIBP (non-invasive blood pressure) among other vital signs.
Does this monitor support wireless connectivity?
Yes, the monitor supports wireless network connection and offers wired/wireless plug-and-play functionality for flexible bedside monitoring.
What is the advantage of the gold-plated interfaces?
The gold-plated interfaces for ECG (12 needles) and SpO2 (10 needles) effectively guarantee the stability and accuracy of data transmission.
Is there a printer option available for this model?
Yes, the 12.1-inch portable monitor comes with a printer option for immediate documentation of patient data during surgical or bedside procedures.
What certifications does the product hold?
The product and manufacturing process are certified under ISO 13485 and European CE quality standards, ensuring medical-grade reliability.
Can the parameter configurations be easily exported?
Yes, the device supports USB quick import/export for parameter configurations, allowing for fast mirroring and setup across multiple units.