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When a physician
proposes a course of action, how do you decide to accept or not
to accept the recommendation? The easy way is to say the
physician is a physician and is always right. Doing so risks a
clash of expectations once the treatment is under way.
Inappropriate trust in the physician is bad for the patient, and
treacherous for the physician.
This set
of questions is a script which applies in every circumstance.
1. What
will happen if the condition isn’t treated at all?
2. How
does this treatment compare to doing nothing?
3. What other treatments are there for this
condition and what will the outcome be if I choose them?
There it is no need to be shy about asking
these questions. At some point your physician has gone through
these same steps. Most physicians will not be threatened
by you gently asking these questions. You’ll be surprised about
the level of uncertainty in most of the answers. Take,
for example, the treatment of Meniere’s disease, one of the
inner ear problems. There’s not a great deal of information in
the books about how the disease the changes the inner ear over
time. It’s difficult to say with great precision what any
treatment will accomplish in altering the course of the disease.
The answers to the three questions in such a case can only be
expressed as a set of probabilities.
You’ll get answers as statements of
probability in response to most questions you might ask.
It’s the nature on medicine. The doctor, in addition to using
the knowledge in the books...which you could look up
yourself...includes his/her experience with the
particular, as well as related disorders in formulating the
answers. It’s that experience you’re paying for.
When it’s surgery, how can you tell if this
is the doctor for you?
When evaluating a surgeon, it’s important to
compare apples to apples. It’s common to ask how many times the
doctor has performed an operation. To appreciate the answer, you
need some idea how many times the operation you’re
considering is performed in your setting. Ask if it’s a common
operation say, appendectomy, just about any general surgeon in
the community can be trusted. In an academic setting, by
contrast, these common operations are not done as often, and the
professor of surgery may be doing them rarely. I wouldn’t want
the average surgery department chairman taking out my
appendix. The key with any operation is to go where it’s routine
if you can or if such a place exists. You really do want to be
just another something- ectomy. You don’t want to be the only
one this year!
If you don’t receive
satisfactory answers, you may you may be experiencing a mismatch
between you and the physician. Physicians are, by and large,
honest. Most disputes between physician and patient happen
because of miscommunication and personality mismatches.
Understanding clearly what you’re after, cure and relief, will
make your experience less stressful for you and your physician.
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